It does not happen very often that I am lost for words. And due to my profession and an inherent passion for travelling and luxury hotels I have been lucky enough to visit quite a few amazing hotels across the globe. But nothing compares to the Royal Mansour in Marrakech. The facility, the architecture, service and staff are simply perfect!
After landing and setting the first foot into the airport building, which is by the way very beautiful but quite inefficient, a lady from the airport already picked me up from the gate and escorted me through passport control via a fast track. 5 minutes later and much to my astonishment I found myself in front of the airport building meeting a very kind driver from the Royal Mansour that enthusiastically dragged me to a golden Bentley. Admittedly even if I am not a real car enthusiast the interior was quite impressive and undeniably comfortable.
Only 15 minutes later we have passed the gates of the Royal Mansour. Every guest is staying in their own three level riad. With a living room with a chimney, a guest bathroom and a kitchen on the ground floor. Master bed and bathroom on the first and a roof top terrace and a heated plunge pool on the top floor. Besides a world-famous SPA and two award-winning restaurants the hotel has around 50 riads embedded in a perfectly manicured gardens with numerous fountains. Words cannot describe how amazing 20 degrees and sunshine feel if you live in grey and rainy Hamburg
The level of service and professionalism really blew me away. I had two perfect meals and even if we had several special requests (gluten-free, vegetarian, dairy-free) they still managed to prepare amazing traditional Moroccan dishes.
The devil is in the details – Or in this case heaven is in details. A chimney butler lit the chimney in the riad exactly 5 minutes before I have returned from dinner. On my desk I found customised stationary with my name on it, flowers have been sent to me every morning. So far this is the second hotel where really not a single minor detail could be criticised. If you ask yourself which the first was, check out Al Maha Desert Resort.
And last, but not least … some of my favourite pieces for this year’s adventures to escape the winter cold in Europe…